HANDS: Introducing "Digit", a virtual agent

The Challenge

The COVID-19 pandemic has resulted in an increased demand for Hands’ services, especially mental health supports. With virtual mental health supports being prioritized, Hands needed to be flexible in their approach to delivering mental health support. 

Hands needed a solution to help connect with more families, provide self-directed supports, connect families and service providers to resources, and provide next steps to reach Hands and book an appointment, especially during the pandemic.

The Solution

The Process

Contact us

For more information on Hands’ Virtual Agent, Digit, please contact Samantha Simpson, ssimpson@handstfhn.ca or 705-476-2293 ext. 1210.

Hands The Family Network Logo

See more related to