Webinar recording: Ensuring no one is left behind: The Virtual Care Equity Matrix

This webinar was presented by the Health Equity Impact Assessment (HEIA) Community of Interest and the Ontario Mental Health and Addictions Virtual Care Collaborative (the Collaborative).

The Virtual Care Equity Matrix, which was released by the Collaborative, aims to capture the equity issues that policy makers and providers need to address in the delivery of virtual care. It highlights the conditions that are necessary for everyone to access high quality, timely, equitable, and person-centred virtual care.

This webinar discussed:

Ensuring no one is left behind: The Virtual Care Equity Matrix from EENet on Vimeo.


Paul Bailey is a strategist, urban planner and Interim Executive Director at the Black Health Alliance. Paul has spent the last decade designing interventions focused on: health and well-being, community violence, mental health and addictions, and the social service sector as it relates to improving outcomes for Black children, youth and families. His work is currently focused on social planning, health equity, and addressing the causes of neighbourhood distress and inequality.

PhebeAnn Wolframe-Smith, PhD, is a queer, neurodivergent white Settler and psychiatric survivor based in Wiikwedong (Thunder Bay). She is an Equity Coach with the Provincial System Support Program at CAMH and co-chair of the Ontario Mental Health and Addictions Virtual Care Collaborative’s Equity and Lived Experience Working Group.

Allan Katz has held progressively senior leadership positions in Ontario’s health care sector. Currently, Allan serves as a Board Director at Ontario211, Chair of the Stroke Network of Southeastern Ontario, and is a Board Director of Shared Support Services Southeastern Ontario. He is the principal of an independent health system planning consultancy and works with the Réseau des services de santé en français de l'est de l'Ontario.

Allan has served in senior leadership roles at Riverside Health Care (Fort Frances, Emo and Rainy River in Northwestern Ontario). South East Community Care Access Centre, Health Care Network of Southeastern Ontario, Deep River and District Hospital, Northeastern Ontario Regional Cancer Centre and Muskoka/Parry Sound District Health Councils.

About the presenters' organizations

The Black Health Alliance is a community-led registered charity working to improve the health and well-being of Black communities in Canada. Building on our track record as an effective mobilizer and champion, we continue to grow our movement for change. Driven by groundbreaking research, strong partnerships, and people, this movement continues to build innovative solutions to improve Black health and well-being, and mobilize people and financial resources to create lasting change in the lives of Black children, families and communities.

The Provincial System Support Program (PSSP) at the Centre for Addiction and Mental Health (CAMH) works with communities, service providers and other partners across Ontario to move evidence to action to create sustainable, system-level change. CAMH is the largest mental health hospital in Canada, and a world leader in mental health and addiction research.

About the hosts

The Ontario Mental Health and Addictions Virtual Care Collaborative is a provincial reference group for virtual mental health and addictions care in Ontario. The group works together to identify best evidence and practical solutions for virtual care needs across the province.

The Health Equity Impact Assessment (HEIA) community of interest (CoI) aims to increase the effective use of Ontario’s HEIA tool to reduce inequities in healthcare in the province. The CoI has a diverse membership, including policymakers, researchers, and service providers who have an interest in and commitment to health equity, the HEIA, and similar tools. It shares practical knowledge about health equity and the HEIA through regular webinars, a quarterly newsletter, and a website.

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